Contact Us
If you have any questions about products, orders, shipping, returns, refunds, or other shopping-related matters, please feel free to contact us. We will do our best to provide you with clear and practical assistance.
Customer Support
You may contact us via email or phone regarding the following common matters:
- Product-related questions
- Order status
- Shipping and logistics issues
- Order changes or cancellation requests
- Returns and refunds
- Other customer service questions
For specific issues such as orders, shipping, returns, or refunds, we recommend contacting us primarily via email, as this allows you to provide order-related information and maintain a record of your communication.
Email: hello@firocantoor.com
If you are inquiring about a specific order, please provide the order number and a brief description of the issue, so that we may better understand your situation.
Phone
Phone: +1 (414) 385-7296
You may contact us by phone during normal business hours.
Business Hours
Monday to Friday, 9:00 AM to 6:00 PM (ET)
Address
Firocantoor
8516 W Maple St, Milwaukee, WI 53214, US
Shipping Area
United States / US nationwide
For information regarding shipping costs, order processing times, transit times, order tracking, and other shipping information, please refer to the Shipping Policy on our website.
Before Contacting Us
If you are inquiring about an order, we recommend having the following information ready:
- Order Number
- Name used when placing the order
- Email address associated with the order
- The question you have or the specific issue you are experiencing
To protect your account and payment security, please do not send full bank card numbers, CVV/security codes, account passwords, or other sensitive authentication information via regular email.
We Are Here to Help
We value clear and friendly communication and hope to help you more easily access shopping and order-related information.
Email: hello@firocantoor.com
Phone: +1 (414) 385-7296